What is ParentMail?
ParentMail is a home-school communication app that will replace ParentPay, our online parents evening booking system and school app with one single app to do everything. This will make communication much simpler between home and school as everything will be in one place!
Click on the image opposite to watch a two minute video explaining what ParentMail does and the benefits to home and school.
You need a registration link to set up a ParentMail account. Links will be sent direct from ParentMail from Monday 15th January 2018.
To register your account through email, please follow these instructions: https://www.parentmail.co.uk/help/parenthelp/registration/email-registration/
To register your account through text, please follow these instructions: https://www.parentmail.co.uk/help/parenthelp/registration/sms-registration/
Didn’t get an activation link?
Please check your email spam folder and text messages. If you’ve not received a link please email firstname.lastname@example.org with your mobile number, child’s name and year group and we will send a registration link.
I’ve got more than one child at school but have only received a registration link for one child!
Please register as per the instructions above and then contact the school office on email@example.com with your children’s names and we’ll ensure that your family is set up correctly so you can see all your children when payments and parents evenings go live.
I’ve registered but can’t see my child’s details?
You will see your child’s details when absence reporting, parents evenings and payments go live.
I’ve registered, What happens next?
Please download the free ParentMail app from the AppStore or Play Store. This will ensure you get the best experience from your ParentMail account, and that you can receive messages from school on the go. Note, you can only report absence using the app.
ParentMail switch over dates
In a nutshell..
|Use your ParentMail account and app to||From date|
|Book Parents Evening appointments||29th January|
|Notify us of an absence||29th January|
|Receive letters and messages||29th January|
|Pay for meals and activities||19th February|
If you need any additional information or assistance, please visit the help site: https://www.parentmail.co.uk/help/parenthelp/.
If you’ve not received a link please email firstname.lastname@example.org with your mobile number, child’s name and year group and we will send a registration link.